How Can We Help You?

Click here to launch Maestro Label Designer or copy and paste the following URL into your browser. You can also choose "Design & Templates" from the main menu and click the green "Start Designing" button.

https://maestro.onlinelabels.com/designer/maestro.aspx

Need additional help? Learn how to find your activation code or activate your account.

Activation codes give users access to the full version of Maestro Label Designer. Without them, users can complete the same tasks, but will see a watermark across their labels when printing.

Activation codes can be found in various places across our website and products. They include:

• On the order confirmation screen after placing an order
• In your order confirmation email
• On both the front and back of your order's blue packing slip
• In "My Account," select "Activation Codes" under the Maestro Label Designer heading 
• Under "Activation Settings" in Maestro Label Designer

For more detailed instructions, visit our support article on the topic.

Maestro Label Designer is available for free to all users. However, without an activation code, you'll see a watermark across your labels when printing. 

• Resolution of uploaded photos is at least 300 dpi
• Bleed extends at least 1/8" past label outline
• Safe margin is observed
• File types are .jpg, .jpeg, .gif. .png, or .pdf
• File uploads are no larger than 3 MB
• Lines and borders are at least 0.5 points

Clicking "Open directly from your browser" will open a PDF of your design in a new window. If you have a pop-up blocker enabled, it will stop your computer from opening your design. Find out how to turn off your pop-up blocker or select the "Download and Print" option instead (recommended).

If your entire sheet is off in the same direction (every design is too far to the right, for example), it could have something to do with how your printer feeds the label sheets during printing. If your design is off in several ways, the browser you're using may be scaling your design. 

Click the "Learn More" button below for a list of solutions to each problem.

Bleed is an industry term that refers to the process of extending your design 1/8" (0.125”) past the outline of your label. This “bleed zone” is a buffer that ensures your design prints to the edge of the label, even if printer shifting occurs. You should fill this section with background colors or imagery only, not critical design elements, as it may not make it onto your label. You can turn on bleed guidelines in Maestro Label Designer or see them automatically enabled in the Custom Printed Label tool.

Click "Learn More" below for further explanation or visit our Label Terminology Glossary.

Your designs will be saved in Maestro Label Designer, regardless of your activation status. However, without an activation code, you'll see a watermark across your labels when printing.

Review the different ways to gain access or choose Printing by OnlineLabels.com to remove the watermark.

While Maestro Label Designer activation codes can't be used simultaneously, you can log them into the system so they're there when you need them. Once your current code activation code expires, you can activate another code from the list.

Yes, we have blank and pre-designed templates to help you make the most of your labels. Browse blank templates or search our pre-designed options.

Yes. In Maestro Label Designer, click "Print" from the navigation in the top left. In the dialog box that appears, choose the option for "Printing by OnlineLabels.com." On the subsequent screen, choose a material, color option, and quantity. After clicking "Next," you'll see a preview of the label and some tips before continuing. Select "Approve Design and Add to Cart" when you're ready to proceed.

In some instances, PDF viewers can't process certain fonts or images. When this happens, the PDF viewer may add squares around your design or lines through it. You can eliminate this issue by telling your PDF viewer that your document is an image. Here's how:

In Adobe Reader (our recommended PDF viewer), hit print. Click "Advanced" toward the top. Check the box for "Print As Image."

You can import images to Maestro Label Designer by clicking on "Images" in the vertical toolbar to the left of the screen, then "+Upload New Image." To add the image to your design, click on the thumbnail preview. Your image will be automatically added to your label design.

To resize your image, select it on your canvas. Find any of the white boxes around the edges and pull them in or out to create your desired size. Note: By default, your image will scale proportionally. If you want to stretch or shrink your image independent of its aspect ratio, hold down the shift key while dragging the white boxes.

Learn more about uploading photos or resizing images.

Every printer on the market has a fixed, maximum printable area where the ink or toner stops. That space is called the "non-printable margin."

If your label configuration extends to the edge of your sheet or close to it, we recommend figuring out your non-printable margins. To determine what your printer's non-printable margins are, you can look to your printer's instruction manual or use our printer margin tool. Print the document and measure the 1" line in step 2. If the line is not an accurate inch, return to the print dialog box and select the "Fit to Page" or "Print Actual Size" option. Setting the "Custom Scale" option to 100% will produce the same results. Print the document again and remeasure. Once you're sure it's printing to scale, start from the edge of the paper and work your way in until you find the first full box. The numbers next to the first full box are your non-printable margins.

Use those measurements to adjust your label design. If you're using Maestro Label Designer, hover over the "Print" menu and click "Page Setup." From there, you can adjust your settings to fit within your printable dimensions.

To keep Maestro Label Designer running optimally, we compress uploaded images during the designing process. This may cause images to appear grainy or pixelated while you're working in Maestro Label Designer, but they will print using the image's actual resolution and quality.

Click on your object to select it. Once the white boxes appear around the edges of your object, press the "Delete" button on your keyboard or right-click and select "Delete Objects."

Maestro Label Designer is compatible with all of our label configurations. We have created exact templates for every label to ensure you can design on a variety of our product offerings. Browse blank label templates.

If you can't find the template you're looking for, please call our customer service team at 1-888-575-2235.

• To run the program, you'll need the latest version of Google Chrome, Mozilla Firefox, Apple Safari 6 or greater, Internet Explorer 10 or 11, or Microsoft Edge.
• To print your design, download Adobe Acrobat Reader for best results (some programs and browsers will scale your design incorrectly causing misaligned prints).
• To add your own fonts, use a compatible browser with our free Maestro Label Designer Font Finder extension. Learn more.

At this time, Maestro Label Designer is not compatible with mobile devices.

Run the requirements checklist for Maestro Label Designer.

You will need to use the free Maestro Label Designer Font Finder extension with a compatible browser to access your personal fonts. Once installed, your full library will be automatically listed in alphabetical order at the bottom of the "Font Family" dropdown. Click the "Learn More" button below for further details about compatible browsers and their corresponding extensions.

Personal fonts are not available when using the mail merge feature.

Yes, Maestro Label Designer will run on Mac computers.

When it comes to printing, though, be careful as Apple's Preview program has limited scaling options. We highly recommend downloading Adobe Reader for best printing results.

Any purchase on the site qualifies for a Maestro Label Designer activation code. View the different ways to gain access.

Maestro Label Designer is a web-based platform that works with:

• Mac OS X
• Linux
• Microsoft Windows XP
• Microsoft Vista
• Microsoft Windows 7, 8, and 10

At this time, Maestro Label Designer is not compatible with mobile devices.

Yes, you can import your mailing lists or any other variable data lists into Maestro Label Designer. Follow these instructions to get started.

You must have a working Internet connection to use Maestro Label Designer. However, you can preemptively save a PDF of your design to your computer for offline viewing.

To save a design as a PDF, hover over "File" in the blue navigation bar. Choose "Export," then "Full Sheet." Your design will automatically download.

Note: You can't re-upload your full-sheet design to Maestro Label Designer.

Click "Saved Designs" in the vertical toolbar to the left of the Maestro Label Designer home screen. You will be automatically redirected to "All Designs" within the "Saved Designs" page. From there, you can create, edit, and delete folders as well as move, rename, and delete designs.

For detailed instructions, follow our step-by-step guide to using the folder system.

To access additional font options in Maestro Label Designer, you need to use a compatible browser with the free Maestro Label Designer Font Finder extension.

Click the "Learn More" button below for a list of compatible browsers, their corresponding extensions, and step-by-step instructions. After completing the quick and easy installation process, fonts currently installed on your computer will automatically appear below the preset fonts in the "Font Family" dropdown.

If you are downloading new fonts to your computer, follow these instructions then repeat the directions above.