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Customer Reviews & Testimonials

Best label company ever !

i love their work -plus the customer service is tip-top. These people are not only efficient but the labels they make are made to perfection .

Andrea Prince

11/20/2020

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Excellent product

I make handmade soy candles and wax melts. I use the 4x2 rectangle matte labels for my candle jars and the 3x2 rectangle matte labels for my clam shell wax melts. The shipping time is the best! The labels are great! I have tried others when I first started this business and someone told me about online labels and I have been coming here since! The quality is excellent and the price is awesome! I especially love Maestro the design tool. I was able to quickly n easily design my labels and print them on the label sheets. They stick to my jars and clamshells with no problem and do not fall off. I highly recommend online labels! Thank you!

Rita Slone

11/18/2020

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Excellent Customer Service

I received my order which was super fast, but when I opened my package I said let me count because I noticed was too little, well ordered only 25 but still. Then I counted the paper and was only 18 pages and I said let me count it again to make sure I am not wrong, and I did it. Well next morning call customer service and the person who was very friendly and professional sorry I can’t remember her name, she took care of my situation, because honestly never like to call for nothing but I feel this is not right because I paid for this and I want my order complete. And I told her maybe count too fast or so but I have not reason to lie is missing 8 pages maybe if it was 1 or 2 but 8 is too many. But she was very professional and understood my situation and send me the missing labels and I have to be honest same way before this time they sent me 10 pages now 2 more over the I was requesting. I want to say thank you very much!! Excellent service, friendly customer service and for sure I will recommend to everyone this company, this is my first order and for sure I will continue for long time.

Emma Torres

11/18/2020

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Great product and excellent customer service

I placed an order for sticker paper and they were slightly damaged upon arrival. I sent a message to customer service and in less than 20 minutes, Terri responded and resolved my issue ASAP. Even if the sticker papers were slightly damages, I'm able to recognize that their products are of excellent quality. I would highly recommend OnlineLabels to my peers.

Kim C.

11/3/2020

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Great Products

Purchasing labels can be really intimating especially for a small business just starting out. I looked at nearly all the options and services available for printing labels and decided to go with OnlineLabels.com. Ultimately I wanted to save money but also have a good quality product so I ordered my first set of labels from OnlineLabels.com in 2019. I really like being able to print out various templates prior to ordering so I know exactly what I was getting when it comes time to place my order. The templates are fantastic! It does take a little trial and error to get the placement of the text/imagery just right but I have been extremely happy with the results. I’ve order five different labels so far and have not been disappointed. Thanks!

Lindsey S.

10/29/2020

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Excellent Customer Service!

I ordered labels that were returned to OnLine Labels by UPS. I contacted Customer Service and they sent me my labels immediately at no additional cost. Also dealt with Customer Service about a return and they lived up to their word of no hassle returns. And, they have the best prices for labels!

Lynne Edwards

10/9/2020

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Job well done

I placed my order Wednesday and it arrived on my porch Friday, 1pm. Job really well done!

Jim Nelson

9/25/2020

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I LOVE MY LABELS!!

I had a bit of a color issue on my labels. Adam and the team at Online labels really went above and beyond to make sure my labels were perfect and arrived on time. When I received them it really made my day. I would definitely recommend this company to all my friends who own businesses. Customer service is very important to me and I would give Online Labels 5 stars! Thanks guys!

Stephenee Simms

8/20/2020

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Perfect Labels

I wanted labels for my new candle business and had no idea where to start. Online labels have so many options for sizes and colors it is almost overwhelming. I love the fact that you can get samples to see what works. I have never had any adjustment issues when I print my labels, which was a deal-maker for me. Everything prints perfectly. I have become a lifelong customer.

Stacie Rigby

7/28/2020

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Great Produce and REALLY GREAT Customer Service

Ordered blank labels so I could better sort hobby items. Since I am Computer Challenged, I couldn't make the labels fit my ideas and ended up calling 3 times for help. I got 3 different Customer Service reps and each one was ABSOLUTELY wonderful. They all listened to my issues and didn't even laugh out loud, they just helped me out of the hole I had dug for myself and since customer service has fallen apart in this country and ONLINE Labels has put some effort into their customer service, I will not go anywhere else for labels. THANK YOUR ALL !!!

Steve Paepke

7/9/2020

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Exceptional Customer Service!

Working with Ryan L. on my order was the absolute best customer service experience Ever! It is so rare to find a complete stranger that will patiently and willing help you with attitude. But that is exactly what he did and more. Not only was he patient with all my questions he was also supportive, kind and knowledgeable with explaining and helping with any issues I encountered along the way. There are other options for label services, but after working with Ryan, Online Labels will be my first choice. I truly feel lucky to have stumbled upon this gem. Thank you so much for being so absolutely AWESOME!

Waldette

6/5/2020

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The BEST Customer Service

I just had the BEST experience with Darrell today! I was trying to create labels and he introduced me to Maestro and walked me through how easy it is to use! He was patient, kind and incredibly helpful. Thanks Darrell!

Patti Betzendorfer

5/29/2020

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