Customer Reviews & Testimonials

Wonderful Customer Service!

This is my first call for assistance and I was blessed enough to find Wilfredo on the other end of my call! He was extremely thorough AND patient with me and because of his excellent; thorough instructions, I was off and running in no time! I'm so glad I found onlinelabels.com and Wilfredo!

Crappy experience with your company thro Amazon

This company is a third party seller, through Amazon and their return policy isn’t the same as Amazon’s, they actually tried to charge me shipping for an incorrect item. Huge turn off, and first impressions are lasting ones. I’m a small business and don’t have time for foolishness.

Excellent Customer Service!

I have ordered labels from Onlinelabels a few times now and the quality is always superior! Recently I had a few questions about my order and had to call in. Twice I spoke with the same customer service representative named Wilfredo. He was so kind, courteous and helpful both instances. He guided me through my questions and went above and beyond to make sure that my labels got ordered and shipped to me within the appropriate amount of time. You don't get good customer service like that anymore!

Outstanding service and support

Wilfredo is an extraordinary support person. I needed help with printing 20000 labels [OL25WX]. He is very knowledgeable and has great communication skills. We will certainly use OnlineLabels.com in the future for our needs. I believe he should be recognized as an exemplary employee.

Low Prices, Outstanding Service

Ordered online after I was recommended by a friend and could not be happier. Prompt delivery & great price. Will be ordering again soon! Thanks!

Beyond amazing

I called the toll free number and Nicholas D. picked up. He was amazing! He did not make me wait on hold because my issue had to do with UPS. He called them and then sent me the resolution within minutes. He is very efficient and very good at his job. I understand doing a good job is expected and encouraged but everything was handled so efficiently that I would suggest giving him a raise or promotion. These are the kind of people that one needs in a company! Take care of the agents like Nick and reward their beyond amazing work.

Great Service!

I called your toll-free number to get help with a return because Amazon did not supply me with a RMA#. Wilfredo helped me out, and I was really impressed with how thorough he was. Not only did he track down the RMA#, but he happened to notice that, by mistake, I had two different accounts in your system. While I was on the line, he cleaned that up for me so there is no confusion in the future. Wilfredo is a great asset to your company. I suggest giving him a raise! Good talent should be rewarded!

Great Service

Nick in customer service is a great asset to your company, with very professional knowledge shills and really takes the time to help resolve any of your issues. Great job Nick...

Label Maker

I had occasion to call on a Saturday and got technical help from Wilfredo. I can't compliment him enough for his technical know how and what a great personality he had to help me. He was so patient and just wonderful! I would not hesitate to recommend your company to anyone needing labels. . Again, Wilfredo was terrific!!!!

Outstanding Rep

I called yesterday for help how to print QR Code labels, was my First order, Wilfredo was a rep who help me twice all way thru the printing process with no issue. I'm very lucky I talked to him that day, Thank you Wilfredo!

Outstanding Customer Service

I spoke to Lisa today who provided incredible customer service in patiently guiding me through design goals. With her help and clarity, I will have the dream design I wanted which gives me confidence in launching my brand. Thanks so much to Lisa and the ENTIRE team at Online labels who are always helpful and friendly. Great customer service goes a long way!

Thanks for the lighting fast shipment on a holiday weekend

Placed an order early in the day on a Friday of a holiday weekend, requested next day air, and package arrived before noon on Saturday. Given all that needed to happen between placing the order on line and arriving at my house, amazing job. Package was what was ordered and shipped fast. Great services.