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Customer Reviews & Testimonials

Great Products

Purchasing labels can be really intimating especially for a small business just starting out. I looked at nearly all the options and services available for printing labels and decided to go with OnlineLabels.com. Ultimately I wanted to save money but also have a good quality product so I ordered my first set of labels from OnlineLabels.com in 2019. I really like being able to print out various templates prior to ordering so I know exactly what I was getting when it comes time to place my order. The templates are fantastic! It does take a little trial and error to get the placement of the text/imagery just right but I have been extremely happy with the results. I’ve order five different labels so far and have not been disappointed. Thanks!

Lindsey S.

10/29/2020

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Excellent Customer Service!

I ordered labels that were returned to OnLine Labels by UPS. I contacted Customer Service and they sent me my labels immediately at no additional cost. Also dealt with Customer Service about a return and they lived up to their word of no hassle returns. And, they have the best prices for labels!

Lynne Edwards

10/9/2020

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Job well done

I placed my order Wednesday and it arrived on my porch Friday, 1pm. Job really well done!

Jim Nelson

9/25/2020

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I LOVE MY LABELS!!

I had a bit of a color issue on my labels. Adam and the team at Online labels really went above and beyond to make sure my labels were perfect and arrived on time. When I received them it really made my day. I would definitely recommend this company to all my friends who own businesses. Customer service is very important to me and I would give Online Labels 5 stars! Thanks guys!

Stephenee Simms

8/20/2020

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Perfect Labels

I wanted labels for my new candle business and had no idea where to start. Online labels have so many options for sizes and colors it is almost overwhelming. I love the fact that you can get samples to see what works. I have never had any adjustment issues when I print my labels, which was a deal-maker for me. Everything prints perfectly. I have become a lifelong customer.

Stacie Rigby

7/28/2020

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Great Produce and REALLY GREAT Customer Service

Ordered blank labels so I could better sort hobby items. Since I am Computer Challenged, I couldn't make the labels fit my ideas and ended up calling 3 times for help. I got 3 different Customer Service reps and each one was ABSOLUTELY wonderful. They all listened to my issues and didn't even laugh out loud, they just helped me out of the hole I had dug for myself and since customer service has fallen apart in this country and ONLINE Labels has put some effort into their customer service, I will not go anywhere else for labels. THANK YOUR ALL !!!

Steve Paepke

7/9/2020

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Exceptional Customer Service!

Working with Ryan L. on my order was the absolute best customer service experience Ever! It is so rare to find a complete stranger that will patiently and willing help you with attitude. But that is exactly what he did and more. Not only was he patient with all my questions he was also supportive, kind and knowledgeable with explaining and helping with any issues I encountered along the way. There are other options for label services, but after working with Ryan, Online Labels will be my first choice. I truly feel lucky to have stumbled upon this gem. Thank you so much for being so absolutely AWESOME!

Waldette

6/5/2020

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The BEST Customer Service

I just had the BEST experience with Darrell today! I was trying to create labels and he introduced me to Maestro and walked me through how easy it is to use! He was patient, kind and incredibly helpful. Thanks Darrell!

Patti Betzendorfer

5/29/2020

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Exceeds expectations!

I recently had to fill a rush order and needed labels ASAP. I am a very small and new business and am really watching costs, so when ground shipping ($6) and 2-day shipping ($28) were both estimated to arrive the same day, I opted for the less expensive option but asked Online labels if they could possibly send them out earlier in the day (I submitted my order the night before). Not only were they sent out the next morning, but they were shipped 2-day and I had them the following day! I was so impressed by their caring and attentiveness to my request, and this was in addition to the prompt and helpful emails I had when discussing what I needed in my sample labels. I am now a loyal customer and will be getting all my labels via Onlinelabels.com in the future. Thank you!

Sherry

5/26/2020

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Fantastic Customer Service

I have to say that the customer service at online labels is Grade A. I was having a hard time figuring out sizing and looking for product recommendations and Daryl was super patient with me and very nice. He didn't try to rush me off the phone or push me into buying something that wasn't going to fit my needs. We were talking a bit as he was helping me and learned that he is a former U.S. Marine. I'm proud to do business with a company that supports our veterans! I will definitely be doing more business with onlinelables.com in the future.

Ellen Wright

5/26/2020

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The most efficient customer service call I've ever experienced.

Due to an issue on my end (most likely operator error), I missed out on a discount code for a repeat purchase and called to see if it could be altered retroactively. Not only did Darrell fix the matter instantly, he had already emailed a confirmation of the discount before I even requested one. He was knowledgeable, friendly and, perhaps, the best representative of a company I've spoken with in some time. I will absolutely be back to purchase more labels when our company needs them. Thank you, Darrell!

Scott

4/23/2020

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Why go anywhere else for labels?

Seriously. Onlinelabels.com is bar none, the BEST place to buy labels. The website is super easy to navigate and find exactly what you want, and even labels you didn't know were available. The price is so far below any of the brick and mortar stores. This is just a no-brainer. They come packaged in a clear, easy to use container. Now I don't stress out if I misprint pages because these are so darned inexpensive! There are so many options as to desired quantity of labels, as well. And a gazillion different sizes for what you thought to be a "standard address label"! I've ordered from here for years and will continue to order. Shipments arrive quickly. Always super duper happy with my order and experience.

Suzi

4/11/2020

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