Customer Reviews & Testimonials

Great Customer Service

I had an issue with faded/smudged labels and they sent replacement labels quickly.

Amazing Customer service

Gray and Christian are always extremely helpful and go out of their way to provide exceptional customer service. I will definitely be a returning customer!

Evan is awesome!

Evan spent a considerable amount of time working with me on my design proofs and assisted me with changes that needed to be made. I am very appreciative of his assistance!

Evan Adams

Whatever you are paying Evan Adams is not enough. I have been in customer service hell with your email support team for the last couple of weeks on printing errors for two of our products- Called your 1800#, Evan took care of everything and was a joy to work with- THANK YOU SO MUCH EVAN!!!!

2.3758" x 2.2601" Star Labels - Gold Foil Laser - OL195GF

DON'T USE THEIR TEMPLATE! The labels arrived quickly and were a good size. The template didn't match the labels. I had to ruin 2 sheets of labels before I decided to make my own template.

Hit or miss, mostly miss

Sometimes the labels print correctly, most of the time they're not aligned and any attempts at trying to fix the alignment results in wasted labels. Overall, I can't recommend these labels and will have to find an alternative.

Don't use for print your label if labels are small

I ordered labels to print at Online labels, it's not cheap. Since label are small, difficult to make words on center, so I decided to try professional printing company. Result are way too off, I complaint but their answer their print alignment tolerance is ±1/16", when I demand to speak to supervisor, they offered me to print again. Result, they make it words smaller no body can read without magnifying glass.

Awful Service

We put in an order for EU30054SF but when they arrived the packets contained EU30045SF. An easy mistake to make, it happens, you'd think it would be simple to fix the issue. No, its really not. We are being sent around in circles but a support team who cant seem to understand that these labels aren't the ones we ordered and we and still nowhere near getting what we actually ordered. Very frustrating as we are need the labels we requested urgently but customer service dont seem to understand the issue or even care. Currently looking for other suppliers and I suggest others do the same.

Never have been disappointed

I had to check back on my order history, but it looks like I have been a customer since 2005. I don't qualify as a big customer, but I qualify as a loyal customer! You all have never ever disappointed me. Your service is fast, your labels are quality, your selection is immense, your coupons are most generous, but none of this would be relevant without Maestro Design. Thank you, thank you, thank you for all that you offer. I hope nothing ever changes.

I Will Definitely Be Coming Back To This Company!

I recently had a crisis where I printed 2000 flyers with a QR code that I hadn't been told was due to expire in seven days. After having already distributed hundreds of them, I needed a fix, so I began looking for a solution I could afford out-of-pocket. I found ONlineLabels.com through a simple Google search, located the right-sized label within seconds, shelled out around $24 (a small fraction of the cost to reprint my full-color glossy flyers), and hoped for the best. They promised I'd have them by the following Tuesday. I got them overnight. I worried that such inexpensive stickers might not be thick enough to cover the old QR code. They turned out to be even heavier-duty than I imagined. I was concerned that I wouldn't be able to find a template and set up my master sheet fast enough to get the stickers out there before people walked away with the "old" flyers. A live, in-person OnlineLabels rep set me up and, ten minutes later, I was ready to print. In an era when quality and customer service are almost nowhere to be found, OnlineLabels.com really stands out. I actually wish I had more need for labels, because I have loved doing business with this company the past few days!

Compliment

Good afternoon Executive team and leadership Today started off as a very rough day for me. We received a call that we needed to hurry and get our labels completed, so I immediately began calling for help. Throughout the morning, I spoke with two gentlemen who tried, but I still wasn’t able to get what I needed. After leaving the hospital, I finally made it home around 1:00 PM and called again. That’s when I had the pleasure of speaking with Trisha, and let me tell you — exceptional customer service is an understatement. She took her time, actively listened, and walked me through navigating the website. She helped troubleshoot the sizing issues, explained what the system was reading, and made sure I had her name in case I needed to call back. She spent a good 30–45 minutes with me, patiently guiding me step by step. After we hung up, I still couldn’t figure something out, so I called back. Trisha was on another line, but her coworker Brandon T. answered and immediately stepped in with the same level of care. He introduced me to the design feature on your website — and when I say, “heaven must be like this,” I truly mean it. It was saving grace. Between the two of them, your team went above and beyond with their customer service, listening skills, patience, and genuine willingness to help a brand-new customer succeed and fully utilize your platform for creating professional labels. What started as a cloudy and stressful day was turned into one of the best customer service experiences I’ve ever had. We look forward to working with your team again at the end of 2026 as we prepare for 2027. Thank you again for everything.

Friendly Staff

Whenever I have had questions, an associate has always been there ready to help in a friendly and professional manner.