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Frequently Asked Questions
- Do you have templates for formatting the labels?
What are the artwork guidelines for Maestro Label Designer?
- Resolution of uploaded photos is at least 300 dpi
- Bleed extends at least 1/8" past label outline
- Safe margin is observed
- File types are .jpg, .jpeg, .gif. .png, or .pdf
- File uploads are no larger than 3 MB
- Lines and borders are at least 0.5 points
View additional artwork guidelinesWas this answer helpful? 190
What are the artwork upload guidelines for custom printed labels?
- Resolution is at least 300 dpi
- Bleed extends at least 1/8" past label outline
- Safe margin is observed
- Color palette is CMYK*
- File type is .ai, .eps, .png, .jpg, .jpeg, .gif, or .pdf
- File size is no larger than 40 MB
- Fonts are at least 6 point size
- Borders are at least 0.5 points
- Graphics are embedded (not linked)
- Label outlines have been removed
View additional artwork guidelines
*Our professional-grade printers can print in CMYK mode only. Any files submitted in RGB will be converted to CMYK before printing which may result in minor color variations. If exact colors are required, physical proofs of your artwork are available. Uncut proofs are $4.95 and proofs with die cuts are $14.95 plus shipping.Was this answer helpful? 189
What's a bleed / bleed area?
Bleed is an industry term that refers to the process of extending your design 1/8" (0.125”) past the outline of your label. This “bleed zone” is a buffer that ensures your design prints to the edge of the label, even if printer shifting occurs. You should fill this section with background colors or imagery only, not critical design elements, as it may not make it onto your label. You can turn on bleed guidelines in Maestro Label Designer or see them automatically enabled in the Custom Printed Label tool.
Click "Learn More" below for further explanation.Was this answer helpful? 141
What's a die cut?
The term "die cut" is used to describe the process of cutting shapes from paper and other materials. This process works a lot like a cookie cutter – we place a die cutter on our machines and run it over uncut label paper. The resulting labels have shapes cut into them that correspond to the shape of the die.
This means that the die line is the physical border of your label. You should design your label with the assumption that nothing outside the die line will print or remain on the label once it's peeled up from the liner. If you want your design to go all the way to the edges of your label (as opposed to it having a white border), consider adding a bleed.
If you're using the Custom Printed Label Tool, click the "Learn More" button below to see the difference between the die cut and bleed.Was this answer helpful? 140
Why does the background color around certain textboxes and images appear to be darker when it's printed?
In some instances, PDF viewers can't process certain fonts or images. When this happens, the PDF viewer may add squares around your design or lines through it. You can eliminate this issue by telling your PDF viewer that your document is an image. Here's how:
In Adobe Reader (our recommended PDF viewer), hit print. Click "Advanced" toward the top. Check the box for "Print As Image."Was this answer helpful? 176
How can I ensure that the black areas of my artwork print dark enough?
The easiest way to achieve true black print is by using "plain black" or 100% black ink. The color combination is: 0 Cyan (C), 0 Magenta (M), 0 Yellow (Y), 100 Black (K).
You can also create a "rich black" by utilizing the other ink colors. There are a variety of possible ink combinations, but the most common "rich black" is: 63 Cyan (C), 52 Magenta (M), 51 Yellow (Y), 100 Black (K).Was this answer helpful? 148
How can I create high-quality artwork for my labels?
While we don't provide custom design services at this time, our program Maestro Label Designer is an excellent tool for creating high-quality designs from scratch. The program is user-friendly and doesn't require previous design experience.
If you would prefer to work with a designer, you can visit our Designer Marketplace to view portfolios and connect with someone that best fits your needs.Was this answer helpful? 158
Why are there gray lines displayed on the full sheet preview when approving my artwork?
These gray lines are only displayed to show you exactly how your artwork will fit within the confines of the label. Don't worry, they won't appear on your printed label sheets.Was this answer helpful? 144
How do I measure a curved container to find the right size label?
The best way to measure a curved surface is to use a measuring tape or flexible ruler. If you don't have one available, download our printable ruler. For accurate measurements, follow the instructions listed in the attachment or in our How to Find the Label Size You Need With the Printable Ruler article.Was this answer helpful? 137
Can I handwrite on my labels with a marker or pen?
It depends on the material and writing instrument. Permanent-style markers (such as Sharpies®) work on most of the materials we offer, but other utensils may vary. If you plan to add handwritten content to your labels, click "Learn More" below to view a list of materials and their compatible writing instruments.
Whatever writing utensil you choose, we recommend giving the ink ample time to dry. If you'd like to test the material and writing instrument for yourself, you can request samples anytime.Was this answer helpful? 118
Why can't I see my barcode when I download it from your Barcode Generator?
Our barcodes download as .png files with transparent backgrounds. Some programs like your computer’s default photo viewer may open your file on a black background. Because the barcode is also black, it might look like you opened a blank image.
To view your barcode on a white background, try opening the file in another program such as Microsoft Paint or Microsoft’s Photo Viewer. Rest assured, it will upload correctly to Maestro Label Designer and other programs; just be sure to keep it off of a black background.Was this answer helpful? 179
Why can't I see my nutrition label when I download it from your Nutrition Label Generator?
Our nutrition labels download as .png files with transparent backgrounds. Some programs like your computer’s default photo viewer may open your file on a black background. Because the nutrition facts are also black, it might look like you opened a blank image.
To view your nutrition label on a white background, try opening the file in another program such as Microsoft Paint or Microsoft’s Photo Viewer. Rest assured, it will upload correctly to Maestro Label Designer and other programs; just be sure to keep it off of a black background.Was this answer helpful? 180
Why isn't the white in my design printing?
Most home or office printers don't have the capability to print white ink. As a result, any white in your design is seen as the absence of color and will not print. Click "Learn More" below to see how your design may look in various applications without white ink.Was this answer helpful? 303
What's the safe zone / safe margin?
Safe margin is an industry term that refers to the section 1/8" (0.125") between the center of your label and the label outline. This “safe zone” is a buffer that ensures the critical elements of your design are included on your printed label, even if printer shifting occurs. You should leave text, important graphics, and logos out of this section whenever possible. You can turn on safe zone guidelines in Maestro Label Designer to use this feature when designing.
Click "Learn More" below for further explanation.Was this answer helpful? 305
What's a non-printable margin?
Non-printable margin is an industry term that refers to the unprintable edges around your label sheet. Every printer on the market today has a fixed, maximum printable area. The area between the edge of the sheet and this fixed boundary is the non-printable margin.
Click "Learn More" below for further explanation.Was this answer helpful? 306