How Can We Help You?

Yes, we have blank and pre-designed templates to help you make the most of your labels. Browse blank templates or search our pre-designed options.

• Resolution of uploaded photos is at least 300 dpi
• Bleed extends at least 1/8" past label outline
• Safe margin is observed
• File types are .jpg, .jpeg, .gif. .png, or .pdf
• File uploads are no larger than 3 MB
• Lines and borders are at least 0.5 points

• Resolution is at least 300 dpi
• Bleed extends at least 1/8" past label outline
• Safe margin is observed
• Color palette is CMYK*
• File type is .ai, .eps, .png, .jpg, .jpeg, .gif, or .pdf
• File size is no larger than 40 MB
• Fonts are at least 6 point size
• Borders are at least 0.5 points
• Graphics are embedded (not linked)
• Label outlines have been removed

Bleed is an industry term that refers to the process of extending your design 1/8" (0.125”) past the outline of your label. This “bleed zone” is a buffer that ensures your design prints to the edge of the label, even if printer shifting occurs. You should fill this section with background colors or imagery only, not critical design elements, as it may not make it onto your label. You can turn on bleed guidelines in Maestro Label Designer or see them automatically enabled in the Custom Printed Label tool.

Click "Learn More" below for further explanation or visit our Label Terminology Glossary.

The term "die cut" is used to describe the process of cutting shapes from paper and other materials. This process works a lot like a cookie cutter – we place a die cutter on our machines and run it over uncut label paper. The resulting labels have shapes cut into them that correspond to the shape of the die.

This means that the die line is the physical border of your label. You should design your label with the assumption that nothing outside the die line will print or remain on the label once it's peeled up from the liner. If you want your design to go all the way to the edges of your label (as opposed to it having a white border), consider adding a bleed. 

Click the "Learn More" button below to see the difference between the die cut and bleed or visit our Label Terminology Glossary.

In some instances, PDF viewers can't process certain fonts or images. When this happens, the PDF viewer may add squares around your design or lines through it. You can eliminate this issue by telling your PDF viewer that your document is an image. Here's how:

In Adobe Reader (our recommended PDF viewer), hit print. Click "Advanced" toward the top. Check the box for "Print As Image."

The easiest way to achieve true black print is by using "plain black" or 100% black ink. The color combination is: 0 Cyan (C), 0 Magenta (M), 0 Yellow (Y), 100 Black (K).

You can also create a "rich black" by utilizing the other ink colors. There are a variety of possible ink combinations, but the most common "rich black" is: 63 Cyan (C), 52 Magenta (M), 51 Yellow (Y), 100 Black (K).

While we don't provide custom design services at this time, our Maestro Label Designer program is an excellent tool for creating high-quality designs from scratch. The program is user-friendly and doesn't require previous design experience.

If you would prefer to work with a designer, check out our article (How to Find and Work with a Graphic Designer) for tips and tricks.

These gray lines are only displayed to show you exactly how your artwork will fit within the confines of the label. Don't worry, they won't appear on your printed label sheets.

The best way to measure a curved surface is to use a measuring tape or flexible ruler. If you don't have one available, download our printable ruler. For accurate measurements, follow the instructions listed in the attachment or in our How to Find the Label Size You Need With the Printable Ruler article.

It depends on the material and writing instrument. Permanent-style markers (such as Sharpies®) work on most of the materials we offer, but other utensils may vary. If you plan to add handwritten content to your labels, click "Learn More" below to view a list of materials and their compatible writing instruments.

Whatever writing utensil you choose, we recommend giving the ink ample time to dry. If you'd like to test the material and writing instrument for yourself, you can request samples anytime.

Our barcodes download as .png files with transparent backgrounds. Some programs like your computer’s default photo viewer may open your file on a black background. Because the barcode is also black, it might look like you opened a blank image.

To view your barcode on a white background, try opening the file in another program such as Microsoft Paint or Microsoft’s Photo Viewer. Rest assured, it will upload correctly to Maestro Label Designer and other programs; just be sure to keep it off of a black background.

Our nutrition labels download as .png files with transparent backgrounds. Some programs like your computer’s default photo viewer may open your file on a black background. Because the nutrition facts are also black, it might look like you opened a blank image.

To view your nutrition label on a white background, try opening the file in another program such as Microsoft Paint or Microsoft’s Photo Viewer. Rest assured, it will upload correctly to Maestro Label Designer and other programs; just be sure to keep it off of a black background.