For custom colored label sheets, we need a Pantone Matching System (PMS) code from an uncoated color book. If you know your PMS number, submit a support ticket. If you don't have a PMS code, our customer service representatives can work with you to create the color you're looking for.
If you have any questions, please call our customer services experts at 1-888-575-2235.
Please note that with special orders, you may experience extended production times, additional fees, and order minimums. You are also subject to our special return policy for custom items.
For custom color labels and custom shape/size labels, a minimum order quantity does apply. The minimum is 100 sheets, ~20 rolls (1" cores), or ~12 rolls (3" cores). The exact roll quantity will depend on a number of factors related to the manufacturing process.
Please call customer service at 1-888-575-2235 if you have any questions.
At your convenience, place a new order for your desired product. You'll be billed for the new product and credited for the returned product when it arrives back at our facility. These will be handled as separate transactions.
Thermal transfer printers utilize a thermal print-head to apply heat to a wax or resin-based ribbon. The ribbon ink is absorbed into the label material, creating a durable image that is ideal for applications requiring a longer-than-average shelf life.
Direct thermal printers use a thermal print-head as well, but do not require a printing ribbon. Instead, the chemically treated label material blackens when it comes into contact with the hot print-head, creating your image without the need for ink, ribbons, or toner. The resulting print is less durable, however, it's ideal for short shelf life applications.
Unlike their thermal counterparts, inkjet roll printers function much like traditional inkjet desktop printers. Ink cartridges dispense ink in the appropriate combinations onto your paper creating full-color images.
Our direct thermal label material is only capable of producing black text and images. If you're using a thermal transfer printer, you can print in color with the addition of a colored ribbon. Please note that if your thermal transfer printer accepts colored ribbons, installing one will only allow you to print in that color.
We offer custom printing on sheets with no minimum quantities or hidden setup charges. You can select your shape, size, material, and quantity, as well as upload your own ready-to-print label artwork. Get a custom printed label quote or speak with a customer service representative at 1-888-575-2235.
We do not currently offer custom printing for roll labels.
We make every effort to ensure our labels arrive in pristine condition. That's why we have a variety of packaging options designed to protect the integrity of your label sheets and rolls during shipping and handling.
For orders less than 100 sheets, your labels are packaged with chipboard in an envelope. For orders more than 100 sheets, your labels will arrive in a clamshell package. For orders of roll labels, the rolls are shrink wrapped and then boxed.
The term "die cut" is used to describe the process of cutting shapes from paper and other materials. This process works a lot like a cookie cutter – we place a die cutter on our machines and run it over uncut label paper. The resulting labels have shapes cut into them that correspond to the shape of the die.
This means that the die line is the physical border of your label. You should design your label with the assumption that nothing outside the die line will print or remain on the label once it's peeled up from the liner. If you want your design to go all the way to the edges of your label (as opposed to it having a white border), consider adding a bleed.
It depends on the material and writing instrument. Permanent-style markers (such as Sharpies®) work on most of the materials we offer, but other utensils may vary. If you plan to add handwritten content to your labels, click "Learn More" below to view a list of materials and their compatible writing instruments.
Whatever writing utensil you choose, we recommend giving the ink ample time to dry. If you'd like to test the material and writing instrument for yourself, you can request samples anytime.
Of our standard label materials, a white matte finish is our only removable option at this time. However, we offer custom tinted removable labels by special order. View our custom color label options. Please note that clear is not available as a custom tinted product. To place a custom order, please fill out a support ticket or call customer service at 1-888-575-2235.