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Why isn't my design printing in the right place on my label sheet?

If you're using Maestro Label Designer, you can also try running the Alignment Wizard. It will detect printer shifts and adjust your design automatically. For other programs, try the following options:

If your entire sheet is off in the same direction:

  • Shift your design in the opposite direction of the misalignment (e.g. if your design is shifted too far to the right, move your design to the left).
  • Add a bleed to your designs to help minimize the impact. Learn more about bleeds.
  • Change the material setting in your printer dialog box. Selecting a thicker material option can help slow down the feed speed for better alignment.
  • Try stacking your sheets neatly and evenly in the printer tray and reprint.

If your design is off in several ways: 

  • Update your print settings. Open the printer dialog box and look for "Page Scaling" and/or "Rotate and Center." You want both options to be turned off.
  • Try downloading and opening your label design in Adobe Reader.

For additional assistance, please call our customer service team at 1-888-575-2235.

 


 

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