- Change the material setting in your printer dialog box. Open "Printer Properties" and locate the "Media Type" section. Find the right setting for your material.
- Reprint your design with the new settings and test for smearing. If the problem persists, continue to #3.
- Adjust your print quality setting. Open "Printer Properties" and switch your settings from "normal" to "fast draft" or from 600 DPI to 300.
If you continue to experience issues, please call our customer service team at 1-888-575-2235.
Was this answer helpful? 90