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Support HomePayment & Processing › Can I change or cancel an order once it has been placed?

Can I change or cancel an order once it has been placed?

Follow the steps below to cancel an order.

  1. Log into your account using the "My Account" link located in the header of our site.
    My Account menu
  2. Click "Order History" in the left-hand column under "Orders."
    Order history button in side navigation
  3. Locate the order you wish to cancel and click the gray "Cancel Order" button to the right of your screen.
  4. Confirm you'd like to complete this action and await a confirmation email.
    Cancel order page

If you don't see the "Cancel Order" button for the product you'd like to cancel, please call us at 1-888-575-2235 or submit a support ticket.

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