Here are the next steps once the return process has been initiated:
- You'll get an email confirmation.
- Print and include your return email with the list of enclosed products.
- Write your RMA (return material authorization) number on the outside of your shipping box and on the address label.
- We will process your refund as quickly as possible to your original method of payment once we receive the return.*
*Ask our customer service representatives about our convenient return option. With this type of return, we'll send you a prepaid return shipping label. When we process your refund, you will receive your money back minus the cost of shipping.