Question 1

We were using DEMCO Pressure Sensitive Spine Labels Foil Back 1"H x 1-1-1/2", the printer is a HP LaserJet 600 M601. Lately the labels keep coming off on the toner cartridge which is very expensive. We do not need the foil back and just want a white label that doesn't cost us an arm and a leg in toner cartridges.

Accepted Answer

The Standard White Matte is an uncoated paper-based material which works well with most inkjet and laser printers. It has a standard kraft liner which does not typically cause feeding issues or issues with the toner cartridges. To remove any concern, you can try a material type setting of Labels or Cardstock and use the manual feed tray.

You can request samples for testing the OL1000WX on your printer model by visiting the link below.

https://www.onlinelabels.com/samples

Question 2

Hi there, My Word template is printing with outlines around each text box. Is there a template without lines? Thank you!

Accepted Answer

Depending on your version of Microsoft Word, you may need to convert the file before saving. To do this go to the File menu and select Info and then Convert. You can then save as a .docx file. If the outlines are still printing you can also select them and use the Delete key on your keyboard to remove them.

If you're still experiencing issues with the MS Word template, you can contact our Customer Support Team at 888-575-2235 or by submitting a support ticket at the link below.

https://www.onlinelabels.com/Support/SupportRequest.aspx

You can also create your own Microsoft Word template. For more information on this please visit the following link:

https://www.onlinelabels.com/articles/how-to-create-a-microsoft-word-label-template.htm

Question 3

what's difference between this label OL1000 and OL975

Accepted Answer

The OL1000WX is a rounded corner rectangle with horizontal spacing between each label. The OL975 is the same size at 1.5" x 1", 50 labels per sheet, but is a squared corner rectangle with no spacing.

Question 4

I am looking for a label that adheres to glass (static) without adhesive

Accepted Answer

Our White Gloss Inkjet (WG) is an adhesive-based material. At this time we don't offer a static cling material for glass but will have our Product Development Team review the request for future consideration.

Question 5

Can these be removed from glass without residue?

Accepted Answer

Our Removable White Matte (WR) features a low-tack adhesive for temporary applications. This will easily remove from most surfaces without leaving a residue behind.

Question 6

How can I print these labels on an Apple computer. I need to make number labels from 1000-2000 and cannot figure it out.

Accepted Answer

You can use our Maestro Label Designer to create your labels. There's an option for Mail Merge if you'd like to create a spreadsheet with sequential numbers. Below is a link to our tutorials to assist, or you can reach us at 888-575-2235.

https://www.onlinelabels.com/articles?category=maestro-label-designer-support

Question 7

Is your product like a sticker (where you peel the label off a backing) or does it require wetting? Also, I need it to stick to Kraft paper, will it work?

Accepted Answer

Our Brown Kraft (BK) is a self-adhesive label. This material features a standard, permanent adhesive that works well on most surfaces. We also offer other material options, like our Aggressive White Matte which provides a very strong, aggressive adhesive that's ideal for more difficult surfaces.

We'd recommend trying samples to ensure it will work well for your application. You can request a few sheets by visiting the link below.

https://www.onlinelabels.com/samples

Question 8

If I purchase quantities over 1000 sheets, are the clamshells separated by 100 sheets to each clamshell?

Ex: if I purchase 200,000 sheets, I would receive 200 clamshells?

Accepted Answer

We package our label sheets in 100-sheet and 250-sheet clamshells. In most cases, an order of 1,000 sheets would be four of our 250-sheet clamshells. However, if you have specific packaging requirements, please reach out to our Customer Support Team at the support link below.

https://secure.onlinelabels.com/Support/SupportRequest.aspx

Question 9

Hi, Which material for cat# OL1000 would you recommend that is laboratory grade, resistant to chemicals such as 70%ethanol, 10% bleach and can withstand liquid nitrogen temperature?
Also is it possible to ask for samples to test? Thanks

Accepted Answer

We do offer weatherproof materials at the link below, however these are not graded for liquid nitrogen use. You're welcome to request samples of any of these options to test with your application by visiting the following link for our sample request page: https://www.onlinelabels.com/samples.

https://www.onlinelabels.com/materials/weatherproof-labels

Question 10

what do I set the margins at when printing?

Accepted Answer

We offer a variety of template options on the product page, just below the product reviews and product questions. These will allow you to design and print without needing to customize margins or spacing. You can also visit the link below to view these options.

https://www.onlinelabels.com/templates/blank/ol1000

If you need to create your own custom template, you can use the product specifications listed on the product page as well.