Superior Customer Support
I called the Customer Support Line last week to change my email address. Wilfredo Garcia was helping me, and during the process all my folders, labels, and imported pictures "disappeared". Wilfredo immediately contacted the IT group and they were able to restore all my labels, etc -- almost 400 items. Because of that quick action, I didn't loose anything, and didn't have to spend numerous hours reconstructing my labels. Thanks so much!!!