We understand that putting in the time and effort to create your labels warrant the best printing experience possible. Below you can find our top 3 troubleshooting tips for printing your labels.
SOLUTION: Smearing or smudging on the label. Depending on whether you are using an inkjet or laser printer your answer will vary. When using an inkjet printer and you experience smearing or smuding you may need to simply lower the DPI quality setting for your printer.
Conversely, with a laser printer you may have to change your material type in the printer settings. The following table explains what settings work best for each specific material. Please note to only use these settings if you are experiencing smudging on your labels.
| Material Name | Material Code(s) | Printer Setting : Material Type |
| Standard White Matte | WX | Labels |
| Removable White Matte | WR | Labels |
| Clear Matte laser | CX | Labels |
| Blockout for Laser | BT | Labels |
| Cigar Band Label | SW | Labels |
| Cardstock | KW | Labels |
| Brown Kraft | BK | Labels |
| Pastel Colors | GX, BX, YX, PX | Labels |
| True Colors | TE, TB, TG, TR, TY, TC, TP | Labels |
| Fluorescent Colors | FY, FG, FR, FP, FO | Labels |
| White Gloss Laser | WS | Labels / Heavy |
| Silver Foil | SF | Heavy / Cardstock |
| Gold Foil | GF | Heavy / Cardstock |
| Weatherproof Polyester Laser | LP | Glossy |
| Clear Gloss Laser | CL | Transparency |
| Clear Matte Inkjet | CJ | Transparency |
| Weatherproof Silver Polyester | SP | Transparency |
SOLUTION: Ink not drying on the label is referred to as over-saturation. This may be caused by the DPI/quality level in your print quality being too high in an inkjet printer. If this happens, change your print setting options to "normal to fast draft." Also, having a DPI of 300 or 600 may help with the problem.
SOLUTION: When experiencing any alignment issues with Maestro Label Designer or a PDF, verify the page scaling is set to none and un-check the "auto rotate and center" option in print settings. It may also be labeled as "Resize Page to Fit Printer Margins."

Additionally, if you cannot get the PDF to display when printing with Maestro Label Designer, you may need to disable your pop-up blocker.
Using these common troubleshooting tips will help when running into routine printing issues. In addition to these tips, OnlineLabels.com sends out printing tips with every order you place with us. You can find the print instructions in your order confirmation under the "Instructions" tab.
For a list of some of our recommended general printing tips click here.
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